PSU Reset/Beta Test/BLARGHHHH

Sounds to me like:

  1. Rollback/reset on Sept. 6 (looks like reset? not sure on this one, no real confirmation people)
  2. Lots of server testing throughout September, rollbacks will happen as necessary to maintain balance
  3. 30-day Guardians’ License will be reset on Oct. 1

And thus, we have the Open Beta we were supposed to have. Well, I’m content with that. At least they’re honest and realize they’ve screwed this one up miserably. For now I guess I’ll be S-Ranking all of the Free Missions and Story Missions at this time… Chapter 5 is a bit harsh though on this sort of endeavor. ^^;;

uhawww’s translation follows:

To everyone,
We thank you for purchasing Phantasy Star Universe.
We realize the sudden ternimation of the game server for Network play was a great inconvenience to you all, and again, we apologize. We continue to work out the server and character issue that have arrisen since the game’s release, and we have posted all of our available resources to bring the situation under control. Concerning the reopening of the Network Mode server, we issue the following report.

-September 6: Reopening the Network Mode Service for normal use to the players.

-Throughout the month of September, we will monitor the game’s operation and immediately tackle any problem that may arise.

-October 1: Official service will restart. All players will have their free month renewed (Ending November 1)

-September 6: Reopening the Network Mode Service for normal use to the players.

We will have the problems with charater data and universe/My Room access repaired by this time. Please realize that due to load, you may have problems with Login, My Room, or disconnections between 9pm and 1am (JST). There is also the chance for other unexpected troubles during this time. We ask for your patience and understanding, and please report any issue to our inquiry site.

-Throughout the month of September, we will monitor the game’s operation and immediately tackle any problem that may arise.

During September, we will be performing intense root cause analysis and verification of the both the cause of these failures, and our fixes for them. We ask that you make use of Network Mode to assist us to this end. Furthermore, if the need arises, we will be prepared to enact rollbacks. We apologize for any inconvenience this may cause, however we do not forsee this happening on a frequent basis.

-October 1: Official service will restart. All players will have their free month renewed (Ending November 1)

Incumbent upon the forseen success of our tests, all players who have registered their game key will have their free 30 day period reset.

Temporary change to SEGAlink

Until the official service begins, you will no longer be able to purchase Guardian Licenses (Though you may still register your game key to play if you purchase the game after this point). All customers who have registered their Credit Card information with SEGAlink will have official correspondance sent via mail. You will not be billed until the end of the official service’s first 30 day cycle.

To those of you who have enjoyed Phantasy Star Universe, both online and off, we realize this is disheartening news. All of the staff members here are suffering. We have gotten many comments about these transpirings, both positive and negative. We will continue to build upon, change, and construct the PSU service. This is a promise from us all. We implore you to assist us as best you can, in inquiry, comment, and by playing through September. Any and all information will be posted to the official site.

Again, we ask for your understanding, cooperation, and forgiveness.

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